Your Data
Your Data and Your Privacy
At Scent Index, we take the security and privacy of your personal information seriously.
We only collect and use personal data where it is necessary to process your order, provide support, improve our services, or where you have given consent. We never sell your data or use it in a way that compromises your trust.
For full details on how your information is collected, used, and protected, please read our Privacy & Cookies Policy.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data where legally permitted
- Object to certain types of processing
- Withdraw consent where processing is based on consent
We handle all requests in line with applicable legal requirements and timeframes.
Making a Request
If you would like to exercise any of your rights or have a question about how your data is handled, please contact us via our Contact Us page.
For security, we may need to verify your identity before completing certain requests.
Order Support
If your enquiry relates to an order, delivery, or choosing a fragrance, please contact us and we’ll be happy to help.
Last updated: May 2026